Writing
On the Omni Service Application
Perspectives on the emerging OSA category — what it is, why it matters, and where software delivery is headed.
Autonomous AI Agents Without Guardrails: The Real Risks to Your Data and Finances
The promise of autonomous AI agents is compelling — software that acts on your behalf across multiple systems simultaneously. The risk, when those agents operate without meaningful constraints, is equally real.
Legacy Software Modernization: Does OSA Change the Economics?
Hundreds of millions of lines of critical software are running on systems built decades ago. The traditional rebuild options are all bad. OSA platforms claim to change that — but does the claim hold up?
What Is an Omni Service Application — and Does the Category Hold Up?
A new term is emerging in software: the Omni Service Application. Here's what the claim actually says, where it's compelling, and where it deserves scrutiny.